Included in the price of our software is a year of technical support. We want you to be extremely satisfied with our products and fully utilize their potential. Technical Support representatives can help you with any technical questions about updates and features.
Call (210) 561-5300 Monday through Friday from 8:30 a.m. to 6:30 p.m. CST.
Support is available via e-mail at firstname.lastname@example.org. Customers requesting support are asked to include their firm’s name, a contact name and number in case a LegalPRO representative needs to call and discuss the problem.
You’ll find valuable information on our forums. You can ask questions and/or post answers and share tips. Visit our forums >>
Looking for a manual or quick-start guide for one of our programs? Find them on LegalPRO’s Support Documents and Reference Material page. The quick reference guides cover topics ranging from installing our programs to filing a bankruptcy case electronically. Also, find additional details on the FAQ page.
At LegalPRO, we value all our customers and want each of them to have the best and most up-to-date software available. Because that is our goal, we continually add enhancements, new features and capabilities, and streamline each product. Software updates are also issued when changes are made in court forms.
Since we keep the software up-to-date continually, we suggest you renew your product licenses yearly. The annual renewal includes an annual maintenance package, which provides ongoing technical support and automatic updates at no additional charge through the duration of the year.
Schedule a demo and learn more about our timekeeping and billing software, DoingTIME.