Frequently Asked Questions
What does your software do?
DoingTIME is designed to handle time-keeping and billing. It can prepare monthly statements, fee application exhibits and many other management reports. DoingTIME is not limited to bankruptcy. It can be used in any type of practice. DoingTIME can be linked with BankruptcyPRO, our bankruptcy form filing, preparation and case management software, or operate separately.
How often do you update your software?
Updates are not provided on a set schedule since we continuously improve our software due to changes in forms or the means test, client recommendations, and new technology. We generally recommend that you check for updates every two weeks so that you will have the latest version and all the newest changes.
Is there training available to learn the software quickly?
We have user manuals plus unlimited telephone support is included with a current license. All new clients who purchase a full license are entitled to a free one-hour dedicated online training session. Additional dedicated training sessions are available for a fee. We can also send out representatives for on-site training. This would be especially important to large offices who might be switching from other software providers. All training sessions are provided at a reasonable cost.
What are your system requirements for your software?
- Windows NT
- Windows 2000
- Windows Vista
- Windows 7
- Windows 8
- 500 MB of RAM
- 1024×768 or higher
- (96 DPI for BankruptcyPRO)
- 50 MB for BankruptcyPRO
Apple® users should contact a technical support representative for installation help.
How do you provide technical support for your software and is there a fee?
Unlimited telephone and remote support is included with a current license. We also have Quick Reference Guides and User Guides and instructions for our software on our support forum. If you would like a dedicated extended training session, we will gladly provide that as well for an additional charge.
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